For real, though, it's actually legitimately sad what Overwatch has become. I remember the game being received as a TF2 rip-off that wouldn't last a month, then a TF2 killer that created a petty rivalry between some fans of the games, then both games pretty much just being accepted as flawed, but ultimately high quality and enjoyable inventive and unique FPS games with a lot to offer and a strong competitive scenes.
Then, eventually, Overwatch 2 was announced, and all the scandals surrounding Blizzard happened. The game's reception started souring as a result of the increasingly poor image and reputation of Blizzard itself. While the negative reception towards Blizzard was justified, it didn't stop most players from continuing to play the game either casually or competitively, nor did it severally affect it's official competitive scene. The game's reception and playerbase were damaged, but not destroyed. Dedicated casual fans still enjoyed the game and it's characters and lore, and competitive fans still took up the challenge and financial pay of it as an esport after dedicating much of their time to learning it.
But once Overwatch 2 was released early, as an update that closed out the original game, no less, that's when things started to take a turn for the worse for the game itself. PvE (which we now know isn't cancelled but is a paid for gamemode) was nowhere to be found, customization (which we now know has actually been cancelled) wasn't anywhere to be found either, numerous balance changes to individual Heroes as well as the awkward transition to 6v6 to 5v5 badly screwed over the meta and arguably made many Heroes worse, payments for Battle Passes and brand new skins were ridiculously high, and even the new Heroes added to the game were locked behind expensive paywalls including Battle Passes to begin with, nearly making the game "play to win" as a result, and Blizzard either didn't listen to negative feedback very much or otherwise did very little to mitigate any of these issues, only eventually making the new Heroes free or easier to unlock (IIRC, at least).
While the game certainly hadn't died then, and hasn't died yet, either, reception had reached an all time low, and it's only gotten even worse from there. Even with TF2's awful bot crisis, which Valve similarly isn't doing much about (not like the few developers currently working on it likely can do much about it on their own) the game and it's playerbase are still holding up stronger, While the game isn't offering as many major updates as it once was, it's also not locking mountains of new content behind paywalls besides new cosmetics, and overall has fewer different microtransactions even with it's crate system, which is essentially gambling, nor is it constantly drastically shifting around the balance of Heroes or changing their abilities or the entire game format completely from what long time players were used to, and for all of Valve's problems as a company, it still doesn't even have half the issues and controversies surrounding Blizzard.
Unless the company completely changes for the better, something I'm doubting will happen any time soon, if ever, and/or they at least fix most of the issues with Overwatch 2, it's reception and playerbase are likely to continue dwindling until the game loses too much of it's active players to remain profitable. Which honestly, really sucks because it was a great, enjoyable game once that a lot of people poured their heart and soul into, both in terms of gameplay and design, as well the story and lore it's set it., and despite everything people said back then, it was never really much of a rival to Team Fortress 2 as a game, but just another strong first-person Hero Shooter that earned it's praise and had a real story to tell. I do personally hope that things change for the better, both for the game itself, and even more so for the company due to how many people have been hurt and affected by the worst of the company's issues...but I truly don't have high hopes for that.