Overwatch was on top of the world just a few years ago.
How do you fumble the bag this badly?
Company run by sex pests.
Everytime something ****ty happens at the company, they slap some LGBTQ rep in a way that feels disgusting and shallow, to the point of parody.
Screwed over a player for not bowing down to the Chinese government.
Not putting in the damn single player.
Not making an in-game story about the game where practically every character has main character energy that rivals TF2 and LoL.
Shutting down the original game technically
Replacing all the stages with color swaps and still not having all the old stages back
2nd game pretty much just has 5v5 instead 6v6 due to the lack of promises kept.
I dunno I guess it just didn't retain an audience as much as you think you would.
Coasting off esports and the "animators" at this point
Just like TF2, sorta. The Heavy Compilation and Pharah Compilation are surely both iconic, but for different reasons.