Why Does Nintendo Refuse to Listen?

[M.K]

Look at this e-mail I sent Nintendo regarding some issues I have with them:

Dear Nintendo Representative,

http://www.gamefaqs.com/poll/index.html?poll=3187

I strongly urge you to click on that link and see the results of that poll. Almost 14,000 people voted in that poll and just under 10,000 of them agree that the Friend Code system is flawed. The safety that Nintendo provides is absolutely ridicuous. I urge you to lay off acting like the parents of teenagers (That's right, 5-year old children DON'T play online, we can take care of ourselves) and seriously jump into the online race. Super Smash Bros. Brawl's online system is a JOKE. Mario Kart Wii's online is fantastic, why can't more games be like this? I want to see some GOOD online.
Also, what a lackluster performance at E3 this year. You really dissapointed many of your loyal fans. Instead of producing more core games, like Mario, Zelda (which you are dumbing down already, according to Miyamoto), Pokemon, Pikmin and Fire Emblem, you insist on creating dinky peripheal games like Wii Music. Get with the program, or else your company will lose to the likes of Sony and Microsoft in the long run. My friend sold his Wii and bought a PS3, says it was the best change he ever made. Why is that, Nintendo? Lackluster games, not enough QUALITY games are being produced. I hope you take this into consideration, SHOW the gamers that you actually care about what we think. The people who buy YOUR games AREN'T the gamers. The people who have played since the likes of Earthbound (Revive it on the Virtual Console, already), Super Mario 64, and Super Mario RPG: Legend of the Seven Stars (NEED. IT. NOW.). THOSE are the true gamers, not the 40-year old moms buying Wii Remotes for their teething sons.

Thank you for reading, I'm trying to stay a hardcore fan of Nintendo, but you guys are slowly losing me. Please try and do better in the future, I'm counting on you...

(My Real Name)- Nintendo Gamer since 1993

Pretty demanding, huh? Yeah, I really wanted to stick it to them. I urge everyone to send these kind of notes to them. Maybe it will really stick it up there *******s and compell them to change.

Want to see the poor excuse for a response I got?

Hello,
I appreciate your taking the time to share your comments with us regarding Friends Codes and our announcements at E3. Rest assured that your email will be forwarded on to the appropriate department for further review.
Sincerely,
Mike Chandler
Nintendo of America Inc.

Yeah right, Mike. Who the fuuck could possibly handle this situation. This note says to me "You're right, so I can't say anything."

Needless to say, I filled out the Feedback Survey and rated this a VERY poor response and demanded a real response. If Nintendo doesn't respond, I'm going to lose all hope in them.

 

[Neon Ness]

Hey, don't knock Wii Music. But, yeah, alot of people are disappointed in Nintendo lately-- they probably get hundreds of letters like yours each day. Maybe they're just numb to it by now?

As for Virtual Console hopes, I think there are some licensing issues around Seven Stars. Geno belongs to Square Enix, so it's not as easy it seems to get it to the VC, probably.

 

[M.K]

Hey, don't knock Wii Music. But, yeah, alot of people are disappointed in Nintendo lately-- they probably get hundreds of letters like yours each day. Maybe they're just numb to it by now?

As for Virtual Console hopes, I think there are some licensing issues around Seven Stars. Geno belongs to Square Enix, so it's not as easy it seems to get it to the VC, probably.

I don't know the full details on Wii Music, it was just the first "peripheal gimmick" game I could think of off the top of my head that wasn't third party.

 

[LP4Life666]

Contrary to popular belief, developers DO actually listen to their fans. You can't expect them to address your complaint personally, can you imagine all the different E-mails they get per-day? It would take forever to respond to every single one in full detail.

I'm calling it out right now: In the next 5 years, a new Nintendo console will come out and it will have a more accessible online feature. People are complaining, and Nintendo is listening. Just you wait and see.

 

[sprodj]

What I don't get is why, when Nintendo knows they screwed up with the online, do they not write a Wii system patch to fix it for future games. It's really kinda odd, how they are diverging from mainstream gaming into a new area, when they were doing fine. Maybe it's the fact that the Wii is not technically a good enough system to support next- gen gaming.

Oh, and their press conference with the "putting smiles on peoples faces"? Ugh.

 

[Bowser King]

Wow that seemed really stupid. That mike person should go burn. At e3 we got wiispeak, that has nothing to do with FC....

Contrary to popular belief, developers DO actually listen to their fans. You can't expect them to address your complaint personally, can you imagine all the different E-mails they get per-day? It would take forever to respond to every single one in full detail.

I'm calling it out right now: In the next 5 years, a new Nintendo console will come out and it will have a more accessible online feature. People are complaining, and Nintendo is listening. Just you wait and see.

Ya, and all the other consoles will have a even better wifi. Nintendo is one step behind, since the GC...

 

[Red Exodus]

I'm calling it out right now: In the next 5 years, a new Nintendo console will come out and it will have a more accessible online feature. People are complaining, and Nintendo is listening. Just you wait and see.

In EGM's May or June issue someone interviewed someone from Nintendo [or did a story or something like that] and basically the Nintendo rep said that Nintendo has no plans of improving online any time soon.

Now considering it took Microsoft 2-4 years to make XBL decent and even longer to make it better with the release of the 360, so the fact that Nintendo isn't taking online seriously is not a good sign at all.

 

[AltF4]

Nintendo doesn't listen because it's hard to justify changing strategies when you're swimming in money. What motivation could Nintendo have to fundamentally change their outlook, when they've got so much money coming in?

 

[Firus]

Hey, don't knock Wii Music.

What, you mean the toy that has no purpose or goal, you just shake the crap out of the Wiimote and you get sounds?

Kudos to you, Meta-Kirby, for sending them a letter. I think that the lack of a good response isn't necessarily something that can be helped, as they surely get tons of them a day (especially now) and taking the time to respond to them all personally would be...difficult. But my hat is off to you for sticking it to them, yet bringing up some key arguments at the same time. (As fun as it would be to send them a letter saying "**** YOU!", it won't get much done.)

 

[TheMagicalKuja]

*facepalm*

More rage and immature responses.

Plus you notice Japan doesn't care about online gaming, right (despite their superior internet, which baffles me)? Nintendo's a Japanese company? Wii made with Japan largely in mind? NoA is doing little more than damage control with it's angry whiny fanbase for policies made for Japan. Speak with your dollar and not with the crappy emotions on your sleeve.

 

[Brawlmatt202]

Reality check: Nintendo's a big, huge company, they're not going to listen to the whines and complaints of just one dissappointed gamer.

 

[Chagen46]

Bitch move, Meta-Kirby.


Anyway, That was a response? Come on nintendo, I would of expected a 13-page response out of you.

 

[Sensai]

Nintendo doesn't listen because it's hard to justify changing strategies when you're swimming in money. What motivation could Nintendo have to fundamentally change their outlook, when they've got so much money coming in?

Quoted for truth and emphasis. Also, great justice.

 

[Ilex]

How would you respond to ten thousand whiny fans who are flooding your inbox with immature complaints?

I think you were too rude and unprofessional tbh, I probably wouldn't have given you the respect of a proper response myself.

 

[SkylerOcon]

Yeah right, Mike. Who the fuuck could possibly handle this situation. This note says to me "You're right, so I can't say anything."

Needless to say, I filled out the Feedback Survey and rated this a VERY poor response and demanded a real response. If Nintendo doesn't respond, I'm going to lose all hope in them.

Um... curse blocking =/= good?!

Anyway, the guys has no power. He's just a guy that Nintendo hired. Don't flame him. If you have a problem, send a message to Nintendo Power. Nintendo will probably read that.

I agreed with what you said, just don't take your anger out on some random employee with no power.

 

[Firus]

Um... curse blocking =/= good?!

Anyway, the guys has no power. He's just a guy that Nintendo hired. Don't flame him. If you have a problem, send a message to Nintendo Power. Nintendo will probably read that.

I agreed with what you said, just don't take your anger out on some random employee with no power.

Yeah, I was...gonna mention that. You probably shouldn't avoid the censor like that.

And I'm with you, sending a letter to NP would probably be more effecient. But I give you points for taking action anyways, Meta-Kirby.

 

[zrky]

The biggest problem with nintendo. As mentioned more than enough times in th ePokeCenter, is that they are going more towards the little kids and the noobs. I know Nintendo wants to make more family friendly games (wii fit) than the games that have hard core fans behind them (Zelda).Mario is the ony exeption to this since he is Nintendo's lap-dog, but Super Mario Galaxy was just a long time wasting game. It wasn't really very challenging.

 

[sprodj]

Nintendo doesn't listen because it's hard to justify changing strategies when you're swimming in money. What motivation could Nintendo have to fundamentally change their outlook, when they've got so much money coming in?

*Sigh* That's capitalism for you.

 

[Tangy]

The biggest problem with nintendo. As mentioned more than enough times in th ePokeCenter, is that they are going more towards the little kids and the noobs. I know Nintendo wants to make more family friendly games (wii fit) than the games that have hard core fans behind them (Zelda).Mario is the ony exeption to this since he is Nintendo's lap-dog, but Super Mario Galaxy was just a long time wasting game. It wasn't really very challenging.

They really are aiming for the nooby demographic, but here's the problem: they still suck at video games. I have a 10 year old nephew who can barely play 5 minutes of any Nintendo game without getting stuck, even on Wario Ware. He doesn't even know how to use up-b in Brawl. You're either good at the game, or you suck. I hate how Nintendo tries to make the "noobs" suck less.

 

[The Real Inferno]

A bit of a side point. Supposedly Super Mario RPG is supposed to be coming to Virtual Console soon. http://wii.ign.com/articles/877/877906p1.html I don't know when the US release is.

 

[Firus]

They really are aiming for the nooby demographic, but here's the problem: they still suck at video games. I have a 10 year old nephew who can barely play 5 minutes of any Nintendo game without getting stuck, even on Wario Ware. He doesn't even know how to use up-b in Brawl. You're either good at the game, or you suck. I hate how Nintendo tries to make the "noobs" suck less.

You're right. I know people that aren't necessarily young, but they aren't big gamers, so they're casual gamers basically. When playing Wii Sports, they sucked. You just CANNOT do anything. They suck, they suck. You can't do anything to change that.

But oh, in Brawl, even if your nephew doesn't know how to use Up + B, keep in mind that if he gets within a mile of the ledge, he'll get magnetized to it!

Bah. As SkylerOcon has said before, even ******** people are more competent than casual gamers.

 

[Oracle]

Nintendo releases crap because basically they pay the highest bidder, which right now is the casual market, who happen to suck at games.

They won't reply to one letter, but they would reply to something like everyone on smashboards sending them the same letter of disapproval or a boycot of nintendo.

 

[Firus]

Nintendo releases crap because basically they pay the highest bidder, which right now is the casual market, who happen to suck at games.

They won't reply to one letter, but they would reply to something like everyone on smashboards sending them the same letter of disapproval or a boycot of nintendo.

The simultaneous letter, yes. We should definitely do that, and it might make an impression.

A boycott, no. The casuals pay the most money. Hardcores are already starting to not buy their stuff. Unless we get EVERY HARDCORE GAMER OUT THERE to boycott Nintendo, it won't make an impression.

...Maybe we could go to Washington and protest in front of their headquarters.

 

[Bowser King]

The simultaneous letter, yes. We should definitely do that, and it might make an impression.

A boycott, no. The casuals pay the most money. Hardcores are already starting to not buy their stuff. Unless we get EVERY HARDCORE GAMER OUT THERE to boycott Nintendo, it won't make an impression.

...Maybe we could go to Washington and protest in front of their headquarters.

Ya a boycott would fail miserably. There aren't enough of us compared to soccer moms. We would possibly influence them to step it up and send more core games (which seems to have started with nintendo know apologizing).

 

[Banjodorf]

*facepalm*

More rage and immature responses.

Plus you notice Japan doesn't care about online gaming, right (despite their superior internet, which baffles me)? Nintendo's a Japanese company? Wii made with Japan largely in mind? NoA is doing little more than damage control with it's angry whiny fanbase for policies made for Japan. Speak with your dollar and not with the crappy emotions on your sleeve.

Reality Check : Sony is ALSO a Japanese company, and the PS3's online is nowhere NEAR as bad as the Wii's, thus, you're wrong entirely.


And I'd say we as the die-hard loyal fans, (Myself being a Nintendo fan since the NES days) have a RIGHT to speak up against the changes the company is making, and do not tell me I can't.

 

[Bowser King]

Reality Check : Sony is ALSO a Japanese company, and the PS3's online is nowhere NEAR as bad as the Wii's, thus, you're wrong entirely.


And I'd say we as the die-hard loyal fans, (Myself being a Nintendo fan since the NES days) have a RIGHT to speak up against the changes the company is making, and do not tell me I can't.

Same here. I have been playing the NES since I could grip a controller. Why should I have it that the company i follow turns away from me and goes to people who haven't

a)heard of nintendo before the wii
b) played games before the wii

 

[Firus]

a)heard of nintendo before the wii
b) played games before the wii

Heard of NINTENDO? They've never even heard of video games before, chances are. Either that or they were one of those ignorant morons that tried to take down video games because they're unheatlhy or whatever until they found the Wii.

But yeah, they certainly haven't played any video games before.

 

[Mr. Rogu]

Reality Check : Sony is ALSO a Japanese company, and the PS3's online is nowhere NEAR as bad as the Wii's, thus, you're wrong entirely.


And I'd say we as the die-hard loyal fans, (Myself being a Nintendo fan since the NES days) have a RIGHT to speak up against the changes the company is making, and do not tell me I can't.

um.. have you played brawl online??? worst online ever.

 

[Bowser King]

um.. have you played brawl online??? worst online ever.

That's why he said ps3's online is better....

 

[Firus]

um.. have you played brawl online??? worst online ever.

Yeah...exactly. He said that the PS3's online isn't anywhere near as bad as that. He's saying that the Wii's online is AWFUL.

 

[Numa Dude]

Can I just say that Wii online sucking is NOT nintendo's fault.

http://forums.gametrailers.com/showthread.php?t=464555&page=2

Post 24 in this thread explains why it's your fault if you have a bad connection. Stop *****ing about Nintendo sucking when it's you that has the ****ty connection.

 

[Firus]

Can I just say that Wii online sucking is NOT nintendo's fault.

http://forums.gametrailers.com/showthread.php?t=464555&page=2

Post 24 in this thread explains why it's your fault if you have a bad connection. Stop *****ing about Nintendo sucking when it's you that has the ****ty connection.

Let me see if I can make this clear to you;

That says nothing. For that matter, I could say that Super Mario Galaxy is a bad game, and then you find out that it runs slowly because I scratched up the disc a lot. Okay, that may solve one problem, but there's a LOT of other problems.

That post explains that it is a P2P system. Which IS Nintendo's fault. That part is their fault. The other companies use servers. Even MoH:H2 used a server, which is the online that you hear everyone raving about, do you not? 32 person online and little to no lag? It's a stupid system, because while I have my connection set up pretty optimally, who's to say that some casual on the other end playing Brawl isn't there and doesn't care that much about the online, so they don't really care if they get disconnected and aren't going to put effort into making it right? In fact, most likely, that is why I have a bad connection. Plus, unless I do Friend Code matches only, I can't choose distance, which IS a problem as well.

Not to mention that another portion of why Nintendo online is because of Friend Codes and limited options. Brawl has one match setting for all random matches--2 minutes. You can affect the decision of items and the stage--that's it. You can argue that, with Smash Boards, there's a Friend Finder etc. etc. But Nintendo isn't taking that into account. The entire FC system screws that up unless you have a forum to exchange FCs on.

These are all issues. Lag is one issue, but it's not THE issue.

Want to try and tell me that Nintendo's online is great and it's my fault that it sucks again?

 

[Dash_Fox]

Can I just say that Wii online sucking is NOT nintendo's fault.

http://forums.gametrailers.com/showthread.php?t=464555&page=2

Post 24 in this thread explains why it's your fault if you have a bad connection. Stop *****ing about Nintendo sucking when it's you that has the ****ty connection.

Doh, but the lack of dedicated servers is the problem, not peoples connection. Ever play Call of Duty 4 on Xbox Live? The lag on there is HORRIBLE I don't know how people can even play any FPS on XBL. On my PC even SERVERS with 100 - 150 ping have so little delay compared to XBL Call of Duty 4 gaming. Console games need dedicated servers or its just never gonna work out. It's the same with Brawl, it just needs some good servers then it will be playable online.

Oh yeah and friend codes are the ultimate fail, LOL. I'll just stick with messengers on my computer.

 

[Numa Dude]

Let me see if I can make this clear to you;

That says nothing. For that matter, I could say that Super Mario Galaxy is a bad game, and then you find out that it runs slowly because I scratched up the disc a lot. Okay, that may solve one problem, but there's a LOT of other problems.

That post explains that it is a P2P system. Which IS Nintendo's fault. That part is their fault. The other companies use servers. Even MoH:H2 used a server, which is the online that you hear everyone raving about, do you not? 32 person online and little to no lag? It's a stupid system, because while I have my connection set up pretty optimally, who's to say that some casual on the other end playing Brawl isn't there and doesn't care that much about the online, so they don't really care if they get disconnected and aren't going to put effort into making it right? In fact, most likely, that is why I have a bad connection. Plus, unless I do Friend Code matches only, I can't choose distance, which IS a problem as well.

Nintendo has no experience with servers. It takes time and money to run servers and keep them running. That's why Xbox live isn't free. Nintendo not only gives us the service for free but doesn't know how to use it to the extent of Microsoft due to inexperience. In the end Nintendo is giving us a fairly good online service with what they have. It could be WAY worse.

Not to mention that another portion of why Nintendo online is because of Friend Codes and limited options.

STOP *****ING ABOUT FRIEND CODES! IT'S NO BIG DEAL TO PUT A NUMBER IN ONCE THEN HAVE TO NEVER WORRY ABOUT IT AGAIN!

Brawl has one match setting for all random matches--2 minutes. You can affect the decision of items and the stage--that's it. You can argue that, with Smash Boards, there's a Friend Finder etc. etc. But Nintendo isn't taking that into account. The entire FC system screws that up unless you have a forum to exchange FCs on.

Nintendo isn't going to waste time making a mode almost nobody is going to play fully customizable. The purpose of brawl's online isn't to play random people but to play with your friends.

These are all issues. Lag is one issue, but it's not THE issue.

Lag is the ONLY issue I've seen with any credibility and that's because of the players connections. Give me ONE other legitimite reason that's not *****ing about friend codes and maybe I'll listen to you.

Want to try and tell me that Nintendo's online is great and it's my fault that it sucks again?

Yes. Nintendo's online is great and it's your fault that it sucks. Get a better connection, play people with better connections and stop *****ing like a butthurt fanboy.

 

[Sad Panda323]

Yes. Nintendo's online is great and it's your fault that it sucks. Get a better connection, play people with better connections and stop *****ing like a butthurt fanboy.

I'm afraid the only fanboy here is you.

 

[Darkslash]

STOP *****ING ABOUT FRIEND CODES! IT'S NO BIG DEAL TO PUT A NUMBER IN ONCE THEN HAVE TO NEVER WORRY ABOUT IT AGAIN!

.

If you seen the OP 48% Hated Friend Codes. Its bulky and time consuming. Then Brawl pulled off another one and told us to write 2 friend codes. Plus games like Medal Of Honor Heroes 2 Would make you inputting possible 1000 of Friend codes.

 

[Numa Dude]

If you seen the OP 48% Hated Friend Codes. Its bulky and time consuming. Then Brawl pulled off another one and told us to write 2 friend codes. Plus games like Medal Of Honor Heroes 2 Would make you inputting possible 1000 of Friend codes.

How much time could it possibly take to write down a number and then input it into the game? SECONDS! I'm not saying friends codes are perfect or that I even like them. What I am saying is that they aren't the ridiculous game breaking feature everyone makes them out to be.

 

[Darkslash]

How much time could it possibly take to write down a number and then input it into the game? SECONDS! I'm not saying friends codes are perfect or that I even like them. What I am saying is that they aren't the ridiculous game breaking feature everyone makes them out to be.

1 12 digit number can take seconds. But how about 32, 64 or W/e #? It could take Days or Weeks. Then you have to Point and click which also is annoying time consuming and energy consuming. Plus you need both codes to become friends.EA figured this out and made EA nation almost rivaling XBL, with no to little Lag!!!Whats more easy is just sending a friend Invite to one person so they can just click Accept and your friends. ALso if you just met online and you want to become friends with out giving out too much Info?

 

[Firus]

Nintendo has no experience with servers. It takes time and money to run servers and keep them running. That's why Xbox live isn't free. Nintendo not only gives us the service for free but doesn't know how to use it to the extent of Microsoft due to inexperience. In the end Nintendo is giving us a fairly good online service with what they have. It could be WAY worse.

Just because they have no experience and it would cost money doesn't mean that it wouldn't make it better. It doesn't mean that it's OUR fault. It's Nintendo's fault. I believe Sony's online is free as well, and uh...the point was that it was better than the Wii's.

STOP *****ING ABOUT FRIEND CODES! IT'S NO BIG DEAL TO PUT A NUMBER IN ONCE THEN HAVE TO NEVER WORRY ABOUT IT AGAIN!

Okay, I'm not sure how that's "*****ing", it's a legitimate issue that I brought up. I didn't shout, whine, or anything, just said that Friend Codes are another issue.

And keep in mind that, without the use of things like SWF, you have to fight against only people you know. And guess what--I don't know a whole lot of people who play Brawl, nor who play it consistently. It's a stupid system that NO ONE ELSE USES. IT'S A USELESS HASSLE FOR THE LITTLE KIDS. IT'S NOT NECESSARY. And for supporting it, you're a moron. NO ONE likes it.

Nintendo isn't going to waste time making a mode almost nobody is going to play fully customizable. The purpose of brawl's online isn't to play random people but to play with your friends.

Not all of us have unlimited friends who can play Brawl 24/7 just in case we get on. Most of my friends are NEVER on. And I don't have a whole lot of them, thank you very much.

Lag is the ONLY issue I've seen with any credibility and that's because of the players connections. Give me ONE other legitimite reason that's not *****ing about friend codes and maybe I'll listen to you.

I think everything I brought up is absolutely legitimate. Maybe you should stop *****ing about people unhappy with Nintendo's online.

Yes. Nintendo's online is great and it's your fault that it sucks. Get a better connection, play people with better connections and stop *****ing like a butthurt fanboy.

I have a fine connection. And on random matches, I can't choose who I play with/how far away they are.

And you're the only fanboy I see here. I've NEVER been happy with Nintendo's online, even when I still respected them.

UGH, blind fanboys make me throw up.

How much time could it possibly take to write down a number and then input it into the game? SECONDS! I'm not saying friends codes are perfect or that I even like them. What I am saying is that they aren't the ridiculous game breaking feature everyone makes them out to be.

But you can only face people whom you know without the use of a forum! It takes longer than a second to find someone online and THEN input the code. I'm so glad that you have 100 people to play online with, and someone's always on when you want to play, but I don't have that fortune nor do many people.

Seriously, you're an ignorant, blind fanboy defending Nintendo on the biggest issue that EVERYONE admits sucks. Just stop.

 

[Darkslash]

Just because they have no experience and it would cost money doesn't mean that it wouldn't make it better. It doesn't mean that it's OUR fault. It's Nintendo's fault. I believe Sony's online is free as well, and uh...the point was that it was better than the Wii's.



Okay, I'm not sure how that's "*****ing", it's a legitimate issue that I brought up. I didn't shout, whine, or anything, just said that Friend Codes are another issue.

And keep in mind that, without the use of things like SWF, you have to fight against only people you know. And guess what--I don't know a whole lot of people who play Brawl, nor who play it consistently. It's a stupid system that NO ONE ELSE USES. IT'S A USELESS HASSLE FOR THE LITTLE KIDS. IT'S NOT NECESSARY. And for supporting it, you're a moron. NO ONE likes it.



Not all of us have unlimited friends who can play Brawl 24/7 just in case we get on. Most of my friends are NEVER on. And I don't have a whole lot of them, thank you very much.



I think everything I brought up is absolutely legitimate. Maybe you should stop *****ing about people unhappy with Nintendo's online.



I have a fine connection. And on random matches, I can't choose who I play with/how far away they are.

And you're the only fanboy I see here. I've NEVER been happy with Nintendo's online, even when I still respected them.

UGH, blind fanboys make me throw up.



But you can only face people whom you know without the use of a forum! It takes longer than a second to find someone online and THEN input the code. I'm so glad that you have 100 people to play online with, and someone's always on when you want to play, but I don't have that fortune nor do many people.

Seriously, you're an ignorant, blind fanboy defending Nintendo on the biggest issue that EVERYONE admits sucks. Just stop.

This is all true. Not every one has a school full of Hardcore Wii users. My School is full of DS puke encouraging cooking Mama casual gamers and Xbox 360 fanboys that have 3 360's.