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GFooChombey there was an obvious miscommunication as mean greens above post said there was no bans... yeah im confused.
As far as Im concerned, you should have known about the Bo5 rule and round robin since it was posted before it started, so you shouldn't have reason to complain about those two specific things. So your only problem should have been with the counterpicks and posible lag you got with scraket (which is also inevitable in an online tournament). In some senses you are right though, being our first tournament we have had some troubles with communication, and will gladly accept constructive criticism for future events. You are still welcome to resume your matches, as there is still a week or so left for the top two of each pool to proceed in a final double elimination bracket. I personally will ignore uncalled for criticism that does not contribute anything to the current or future tournaments.
Another note for the rest, as many of you have noticed, their is a lack of PM online tournaments (excluding netplay) and some of us wanted to give something to the community, so we decided to do one. If we decide to continue this, we will also accept help from anyone who is willing to give us suggestions or advice so we can make this a better experience for all. All I ask is for people to be respectful towards each other.