Okay, I've actually looked into this quite a bit, so I can give a kinda rambly answer:@Swamp Sensei Before I get into my post I just noticed your signature and it's really cool!
Anywho, when is Nintendo going to give us a modern online system, you know, like the ones implemented in most consoles since the late 2000s? I know this is a weird post to make but I wanted to get some opinions on the subject. The fact that I can't go to my friends list and message people or ask them to play a game with me is kinda disappointing, but I'm assuming it has to do with the fact that a more advanced online system may attract predatory behavior on a widely known family friendly platform...? Idk.
First of all, one has to remember that Nintendo's way of building consoles - at least Wii onward - has been focused around the "new ways to play" aspect. It's evident in their messaging and their way of designing games around new mechanics and controllers. I did find Ars Technica's interview with Reggie in 2018, and this piece seems important:
While Reggie's didn't answer the original question, his answer still says quite a lot: Online's not exactly a priority. And Nintendo's organizational ideology prides itself on themselves being unique (see Furukawa's comment re: Nintendo not giving huge prize money to SSBU tournaments).Bishop directly asked Fils-Aime about issues that Nintendo Switch Online users are facing with its peer-to-peer approach to online gaming as opposed to connecting to central servers. Fils-Aime did not answer this question and instead offered his take on why the service relies on a smartphone app for voice communication: "Nintendo's approach is to do things differently. We have a much different suite of experiences than our competitors offer, and we do that in a different way. This creates a sort of yin and yang for our consumers. They’re excited about cloud saves and legacy content but wish we might deliver voice chat a different way, for example. [sic]
"What we see is a situation where we know that Nintendo Switch is being played in the open, at a park, on a metro bus," he continued. "We believe the easiest way for you to connect and have a peer-to-peer experience with voice chat is with your mobile phone. It’s always there, it’s always with you."
Reggie's comment does also shine a major light on the mobile aspect - mobiles also have friend lists after all. But it seems like Nintendo misjudged: they thought that solution was 100 % Galaxy Brain when they missed a couple steps in reality. First, Fortnite on the Switch has native voice chat without the app, which severely undermines the app's voice chat by implication. Second, Discord also exists, and they're also on mobile phones. The NSO app has its uses, but voice chat ain't it generally. Also, doing things differently =/= they're doing it well all the time.
It's also evident from the fact that Nintendo's one of the few major companies that do not have dedicated servers. From Seattle Times' article on NSO's launch:
I looked further into the concern angle, and Nintendo does actually have some of it in their official Crash Course for Parents:Nintendo has long ignored online gaming, for philosophical and financial reasons. The company became a powerhouse through titles designed to be played alone, such as Zelda and Metroid, or face-to-face with friends in Mario Kart. There has also been concern that strangers could use the internet to reach children playing its family-focused titles.
Another factor is the cost of building online networks for a company that has traditionally been financially conservative. But with multiplayer gaming a huge part of the $138 billion games industry, the Kyoto-based company had little choice but to embrace online.
To replicate the type of platform used by Sony requires investing in servers around the world and constantly upgrading the network to ensure speeds keep up with game development and user growth.
Online interaction is one of the biggest concerns facing parents today. You can use parental controls to restrict your child's ability to interact with other players online. Encourage your child to tell you if they receive a friend request from an unknown user, or if they notice any suspicious activity between friends.
So yes, that concern evidently exists. Maybe this plays a part in the lack of messaging system alongside Nintendo thinking the mobile app was better suited? I'm not entirely sure here, but it sounds like it. Anyway, while there are some good points here, Nintendo themselves have made something of a misstep IMHO by not building up their online infrastructure / hiring enough moderators in time. The online was going to matter one way or the other.Online gaming is fun, but it's no substitute for real-world friendships. Make sure your kids and their friends are maintaining social ties in person.
If there's any solace to this, it's that the demand for a better online is not going to vanish. The #FixUltimateOnline uproar proved that, and the mere fact that Sakurai contemplated rollback is slightly encouraging. #FixUltimateOnline might not be the end of the world, but it along with Ultimate being pulled from EVO Online (a major marketing opportunity removed from Nintendo's POV) clearly sent a major warning signal to Nintendo. And 8.1's existence proves that, even if it only made a small improvement to the bad online. If there's anything Nintendo's susceptible to it's bad PR.
Also, the stay-at-home orders did force Nintendo into working via the cloud - and the cloud infrastructure might be kept or even expanded since there could be a future disaster like the next big earthquake and / or tsunami. Sure, Nintendo's a financially conservative company - but the shift to subscription models (both NSO as well as their mobile offerings, as strange as the latter is) tells us that Nintendo realized that they had to pay some attention to the online services.
Time for theme of the month:Still, nothing eh?
Well onwards into September more then.
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