Gonna bold this first sentence because this is important.
Allow me to clarify: it's not that we don't care. In fact, we do care. Do NOT assume that we don't care. However, both myself and Irene are busy people. I'm a college student myself, so I can't post on here too often. Irene has her own life outside as well. But, I'm here now because I'm indeed available, and we'll take care of it.
So, here is what I would like everyone to do. First, let the mods talk to Shiny in PM. Talking to him on the public board hasn't helped from what I can tell from reading over this thread for the past few minutes, because it's only causing negative emotions to be heightened. It's just not pleasant all-around. I'm here and available, and myself and Irene will take care of it as best we can.
Do not assume that we don't care, because we do care. Rather, both my schedule and Irene's schedule is pretty busy, but we are on here and active when we are able. With that being said, let's allow this situation to cool down and we'll take care of it. Take a breather.