@
Wonks
: Yours died? Can you give any details? I'm extremely averse to consoles with high rates of hardware malfunction. Had to replace my PS3 a little over a year ago, and it was not a fun experience.
This is the first time I've ever had a console die on me. I've had "hard locks" on the Wii U, but who hasn't, really? I was on Miiverse, left the room, and came back to find the Gamepad saying it had lost the connection with the Wii U. I looked at the Wii U to see the power light was completely off (not even a red light). I tried three different plugs, but the Wii U never turned back on, so I knew it was the machine.
I called Nintendo Support (the rep. I got was very helpful and apologetic), who suggested it could be the AC adapter. We did some troubleshooting with it, but to no avail. They said it "could" still be a faulty AC adapter, and they could send me a new one, but if a new one didn't work I'd have to send the console in for repair. I decided to send it in, regardless, rather than to wait an extra week or two if the AC adapter wasn't the problem.
Unfortunately, my warranty expired (I bought mine on launch) so I have to pay $180 for the repair, but they waived the shipping charge and said that a new one-year warranty would start after I got my console back in seven-to-ten days.
The rep. said that if they are unable to fix
my console, they will transfer my NNID and eShop purchases to a new console (I can also re-download WiiWare titles for free, if needed). They only thing they couldn't guarantee was that my save files would transfer to the new system. Again,
if I need new hardware.
I'm bummed about it, but these things happen, I guess. It's just poor timing. It must be an esoteric problem, because I haven't heard of any other cases like this (unlike the highly publicized 360 red-ring of death).