So I'll post my question that I post on Social thread before.
Recently my laptop has problem, last week morning I open my laptop. I notice my laptop's Internet are linked, but when I open Chrome are to load Smashboards, it went rolling for minutes, and then I tried Google, still the same. And Windows notification tell me my Kaspersky and Windows defender are closed, I tried to reopen them but didn't response immediately. Windows defender was the first to pop up, but it needs update... I can't update it without Internet
I went to a Wifi hotspot and still didn't work. And then I open my task manager and notice my Ethernet never had data received when I load browser.
I already took it to fix but they say it might need to reinstall (Or to be exact, reset), I think this really isn't worth it, can any of you guys help me or at least give me some computer knowledge?
I also know it could be a bit weird to post things like this here, so are there any threads that talks about computer?
PS My laptop is Windows 8
Update:
Today I went and ask about if they could just restore my Win 8, she said it won't work really much. She said it's just like a person getting a cold but you are never sure when was this person infected. So she say reset my laptop is a better why to fix my laptop...