Raptorbite
Smash Apprentice
SHORT ANSWER: Your Wii's lens is too dirty to read dual layered discs, send it too Nintendo to have it cleaned free of charge. Call Customer Service at 1-800-255-3700 or go to support.nintendo.com - http://www.nintendo.com/consumer/repair/repair_form_us_ssbb.jsp or you could try canned air since it is safe around electronics.
I work at Best Buy and was told to hand out copies of a notice from Nintendo with every copy of Brawl that we sell.
Straight from Nintendo:
"Nintendo Marketing Update
March 5, 2008
Dear Nintendo Customer,
Nintendo of America has received some reports that a very small percentage of Wii consoles cannot properly read the dual-layered disc for the new Super Smash Bros. Brawl game. Upon examination, Nintendo has preliminarily determined that this disc-read error is caused by the soiling of the consoles' optical lens by environmental factors such as excessive dust and cigarette smoke. Nintendo is offering to clean these systems free of charge, and recommends that consumers do not attempt to clean the systems on their own. Information regarding the cleaning service can be found at support.nintendo.com or by calling customer service at 1-800-255-3700.
Sincerely,
Nintendo of America Inc.
Scott Bell
Director of Channel Marketing"
Tampering with your Wii while trying to clean it may void the warranty so I don't suggest doing that.
Yeah it sucks but at least Nintendo is doing the right thing and fixing it free of charge.
I work at Best Buy and was told to hand out copies of a notice from Nintendo with every copy of Brawl that we sell.
Straight from Nintendo:
"Nintendo Marketing Update
March 5, 2008
Dear Nintendo Customer,
Nintendo of America has received some reports that a very small percentage of Wii consoles cannot properly read the dual-layered disc for the new Super Smash Bros. Brawl game. Upon examination, Nintendo has preliminarily determined that this disc-read error is caused by the soiling of the consoles' optical lens by environmental factors such as excessive dust and cigarette smoke. Nintendo is offering to clean these systems free of charge, and recommends that consumers do not attempt to clean the systems on their own. Information regarding the cleaning service can be found at support.nintendo.com or by calling customer service at 1-800-255-3700.
Sincerely,
Nintendo of America Inc.
Scott Bell
Director of Channel Marketing"
Tampering with your Wii while trying to clean it may void the warranty so I don't suggest doing that.
Yeah it sucks but at least Nintendo is doing the right thing and fixing it free of charge.