Sorry to bump an old topic, but has anyone had issue with the game capture HD?
Mine takes a while to connect in the software, then is on for a couple of seconds and just flicks off and either says no signal or whatever, and then connects for a few seconds again after a minute or so.
Longest I've had it on is a few minutes on the smash character select screen. Once I thought it was stable I selected a character and it was like that was the thing which caused it to switch off again; very annoying!
I tried all of the tips on the elgato website plus some extra:
- reinstalling the drivers
- reinstalling the elgato software
- unplugging everything, resetting etc
- removing the hardware listing in windows device manager completely, and plugging it back in for windows 10 to install the drivers automatically
- replaced all the cables, including the USB cable and tried all USB ports on the laptop
Nothing worked so far, the only thing I thought it may be is that the USB port isn't giving enough power to the capture card (kind of fits in with when I loaded a match and it had something more intensive to do, then it gave up the ghost)
Any help appreciated!