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Firefox crashes my computer. help?

Jane

Smash Hero
Joined
Jul 29, 2008
Messages
5,593
Location
Ba Sing Se, EK
This all started about a week back, where first firefox would stop responding, followed by my whole computer, and eventually it would just crash and i would have to restart.

Afterwards, it would come to a blue screen that had to "clean" my computer or something. It would say "NTFS" and "volume is dirty" and I THINK the error code was "0x0000005" but I'm not sure, that's just what I wrote down I just know it means something...

So when I finally figured out it was firefox that was cause my computer to crash, I stopped using it and switched to google chrome, now this browser is OK, but I miss my firefox! I like firefox much better and there are so many little things about chrome that piss me off, I just want firefox back!

I tried uninstalling it, and then reinstalling it days later, and at first I thought that it was working, but after about 30-45 mins it crashed my computer again D:

PLEASE PLEASE PLEASE can someone help me fix this?!? I want firefox back ):
 

Grey Belnades

The Imperial Aztec
Joined
Jan 20, 2009
Messages
8,447
Location
Brawley, CA
NNID
OldManGrey
3DS FC
0748-2157-4277
That's very strange, what Firefox version is it? Is it the latest one or an old version?
 

Jane

Smash Hero
Joined
Jul 29, 2008
Messages
5,593
Location
Ba Sing Se, EK
when it first started happening, it was an older version, but then i uninstalled it and then downloaded the most recent version, and still, it would crash.
 
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