i recently got the blue screen of death on my laptop so i went to Dells website to see if my warrenty still had time left. then i checked troubleshooting for BSOD problems and when i turned my laptop on to see the error code, now a different blue screen appears that says "STOP: c0000142 {DLL initialization Failed} initialization of the dynamic link library winsrv failed. the process is terminating abnormally". now what does that mean? can the blue screen of death be caused by a virus or something?