I think you just underestimate peoples' ability to emotionally regulate themselves. A story I often share is how I spent the day Geno was deconfirmed for Brawl in St. Martin's graveyard in Canterbury, England... In the rain. Extremely melodramatic in hindsight but that was part of my way of processing things. I get the concern but it's not on you and it's not your responsibility. In my experience, it's better to be available if people want help rather than insist they need it. Autonomy is important and it's a hard pill to swallow, especially for empaths like yourself.